Cookie Policy

1. Introduction

This Cookie Policy explains how Clubmate ("we," "our," or "us") uses cookies and similar tracking technologies on our website and services (collectively, the "Service").

This policy complies with:

• The Personal Data Protection Act of Uganda (PDPA) and regulations issued by the Personal Data Protection Office (PDPO) of Uganda
• The General Data Protection Regulation (GDPR) of the European Union
• The ePrivacy Directive (Cookie Law)
• Other applicable data protection laws

By using our Service, you consent to the use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
• First-Party Cookies: Set by the website you are visiting
• Third-Party Cookies: Set by a domain other than the website you are visiting

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the Service to function and cannot be switched off. They are usually set in response to actions you take, such as:

• Logging into your account
• Setting your privacy preferences
• Maintaining your session
• Remembering your authentication status

Legal Basis: These cookies are necessary for the performance of a contract (providing our Service to you).

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

• Remembering your preferences (language, region, theme)
• Remembering your login credentials (if you choose this option)
• Providing personalized content

Legal Basis: These cookies are based on your consent or our legitimate interest in improving user experience.

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously, including:

• Number of visitors
• Pages visited
• Time spent on pages
• Click patterns
• Error messages encountered

We use Google Analytics for this purpose. For more information, see Google's Privacy Policy.

Legal Basis: These cookies are based on your consent.

3.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements. They may be set by advertising networks with our permission.

Legal Basis: These cookies are based on your consent.

4. Specific Cookies We Use

5. Third-Party Cookies

We may use third-party services that set cookies on your device. These include:

• Google Analytics: For website analytics (see Google Privacy Policy)
• Google Tag Manager: For managing tags and scripts
• Payment Processors: For processing payments securely

We do not control these third-party cookies. Please refer to the respective privacy policies of these third parties for more information.

6. Your Cookie Choices

You have the right to control cookies. You can:

6.1 Browser Settings

Most browsers allow you to:

• View and delete cookies
• Block all cookies
• Block third-party cookies
• Block cookies from specific websites
• Delete all cookies when you close your browser

However, blocking or deleting cookies may impact your ability to use certain features of our Service.

How to manage cookies in popular browsers:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Privacy, search, and services > Cookies and site permissions

6.2 Cookie Consent Banner

When you first visit our Service, you will see a cookie consent banner. You can:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences

You can change your preferences at any time by accessing the cookie settings in your account or by clearing your browser cookies.

6.3 Opt-Out Tools

You can opt out of certain third-party cookies:

• Google Analytics: Install the Google Analytics Opt-out Browser Add-on
• Advertising: Use the Your Online Choices tool

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no standard for how websites respond to DNT signals. We do not currently respond to DNT signals, but we respect your cookie preferences as set in your browser and our cookie consent banner.

8. Similar Technologies

In addition to cookies, we may use similar technologies, including:

• Local Storage: Stored data in your browser for faster loading and offline functionality
• Session Storage: Temporary data stored during your session
• Web Beacons: Small images embedded in emails to track email opens
• Pixel Tags: Used to track user interactions

These technologies are subject to the same privacy protections as cookies and can be managed through your browser settings.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly use cookies to collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information through cookies, please contact us immediately.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Displaying a notice on our Service
• Sending you an email notification (for significant changes)

We encourage you to review this Cookie Policy periodically.

11. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

• Data Protection Officer:
• Email: privacy@clubmatevolleyball.com
• Phone: +256 781714393
• Address: Kigula House, Kiwatule-Najjera road, Kampala, Uganda